Contact Us
Our dedicated support team is available to assist you with any inquiries related to your gaming experience. We provide multiple communication channels to ensure prompt and efficient assistance for all players in New Zealand, operating under strict compliance with local gambling regulations and responsible gaming standards.
Available Support Channels
We offer several convenient methods to reach our customer service representatives. Our live chat feature provides instant assistance for urgent matters and general inquiries during peak hours. For detailed questions or account-specific concerns, contact us via email at [email protected], where our team typically responds within 24 hours.
New Zealand players can also reach us by phone at +64 9 555 0147 during business hours, Monday through Friday, 9:00 AM to 6:00 PM NZDT. Our phone support handles account verification, payment processing questions, and technical difficulties.
- Live chat: Available 16 hours daily for immediate assistance
- Email support: Comprehensive responses within one business day
- Phone support: Direct communication for complex issues
- Response times may vary during weekends and public holidays
Before contacting support, please have your account details ready and clearly describe your inquiry to expedite resolution.
Last updated: January 28, 2026